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PT At abrasivetools.eu, we provide reliable worldwide shipping from Ukraine, ensuring your professional tools reach you wherever you are.
Shipping Methods & Tracking
We ship internationally via Ukrposhta and Nova Poshta (Standard Registered Mail). Every order includes a tracking number, which you can use on their websites or your local national post office website.
- Processing Time: Orders are dispatched within 3 working days after payment or completion of the manufacturing process.
- Customs Documents: By default, we provide customs declarations (CN22/CN23).
- B2B Support: If you require a full set of documents for formal customs clearance (Invoices, Contracts, Specifications, etc.), please contact us before shipping.
Estimated Delivery Times
While we strive for speed, international delivery times can vary:
- USA & Europe: Typically 2–4 weeks.
- Global Shipping: Most orders arrive on time, though rare delays may occur due to customs processing or global logistics issues.
- Maximum Lead Time: In extreme cases (e.g., Australia or South America), delivery can take up to 2 months.
Shipping Costs & Refunds
- Free Shipping: Available for most professional tools in our catalog.
- Small Items: For items like diamond pastes, shipping is calculated at checkout.
- Fair Pricing: If there is an overpayment on shipping costs, we will issue a refund once your order is dispatched.
Expedited & Bulk Shipping Options
For heavy loads or urgent orders, we offer alternative logistics:
- EMS (Express Mail Service): Faster than standard mail; recommended for orders over €1000.
- Air Cargo: The best solution for bulk orders to Asia, the Americas, and Africa.
- Truck Cargo: Cost-effective delivery for European orders exceeding 30 kg.
(Note: We generally do not use FedEx or UPS as their rates often exceed the value of the abrasive tools).
Important Note for International Buyers
Please be advised that import duties, taxes, and local charges are not included in the item price or shipping cost. These fees are the buyer's responsibility. We recommend checking with your country's customs office to determine any additional costs prior to making a purchase.
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